Terms & Conditions

Effective Date: [24-3-2024]

Welcome to Prince (Twinkle Agro Food Products & Cold Storage Pvt. Ltd.). By accessing our website, purchasing our products, or using our services, you agree to comply with the following Terms & Conditions. Please read them carefully.

1. General Terms

  • These terms govern your use of our website, products, and services.
  • By engaging with us, you confirm that you are legally eligible to enter into a contract.

2. Orders & Payments

  • All orders are subject to availability and confirmation.
  • Prices are listed in INR and may be updated without prior notice.
  • Payment must be made through approved methods (Credit/Debit Card, Net Banking, UPI, etc.).
  • We reserve the right to refuse or cancel any order at our discretion.

3. Shipping & Delivery

  • Orders are processed within the specified time frame. Delays may occur due to unforeseen circumstances.
  • Shipping charges may vary based on location and order volume.
  • We are not responsible for damages caused during transit by third-party logistics providers.

4. Return, Refund & Cancellation Policy

  • Returns and refunds are subject to product category and eligibility criteria.
  • Perishable and consumable food items are non-refundable and non-returnable unless found defective or damaged.
  • Cancellation requests must be made within 24 hours of placing the order.

5. Product Information & Quality Assurance

  • We ensure the highest standards of hygiene, quality, and safety.
  • Product descriptions, images, and specifications are for reference only and may vary slightly.

6. Intellectual Property Rights

  • All content, including trademarks, logos, images, and product descriptions, is the property of Prince and cannot be used without prior written permission.

7. Limitation of Liability

  • We shall not be held liable for any indirect, incidental, or consequential damages resulting from product use, website access, or delays beyond our control.

8. Privacy & Data Protection

  • By using our website, you agree to our Privacy Policy, which outlines how we collect, use, and safeguard your data.

9. Governing Law & Jurisdiction

  • These Terms & Conditions are governed by the laws of India. Any disputes shall be resolved in the jurisdiction of Kolkata, West Bengal.

10. Amendments & Modifications

  • We reserve the right to modify these terms at any time. Continued use of our website or services implies acceptance of the updated terms.

11. Contact Us

For any queries or concerns regarding these terms, contact us at:
📧 [info@twinkleagrofoodproducts.com]
📞 [033 6555 5626]

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.