Shipping & Delivery Policy (B2B – Bulk Orders for Wholesalers & Distributors)

At Prince (Twinkle Agro Food Products & Cold Storage Pvt. Ltd.), we ensure a seamless and efficient shipping process for our wholesalers, distributors, and bulk buyers. Our shipping policy is designed to offer timely, secure, and cost-effective delivery of large-scale orders.

1. Order Processing & Dispatch

• Bulk orders are processed within 3-7 business days, depending on order volume and stock availability.
• Orders are dispatched after successful payment confirmation.
• Custom packaging and labeling services are available for bulk orders upon request.

2. Shipping Methods

We offer multiple shipping options for domestic and international bulk orders:

• Road Transport (Trucks & Cargo Services): Ideal for large shipments within India.
• Rail Freight: Cost-effective option for bulk orders over long distances.
• Air Cargo: Available for urgent shipments at an additional cost.
• Sea Freight (For Export Orders): Suitable for large-volume international orders.

3. Shipping Charges & Freight Costs

• Shipping costs depend on the order quantity, weight, delivery location, and chosen shipping method.
• Freight charges will be communicated before dispatch. Buyers may arrange their own logistics if preferred.
• Free shipping or discounted freight options may be available for high-volume orders.

4. Delivery Timelines

• Domestic Bulk Orders: Estimated delivery within 5-15 business days, depending on location and transport mode.
• International Orders: Estimated delivery within 15-45 days, subject to customs clearance and shipping regulations.

5. Order Tracking

• Tracking details will be shared once the order is dispatched.
• Buyers can coordinate with our logistics team for real-time shipment updates.

6. Damages & Claims

• All shipments are inspected before dispatch to ensure quality and accuracy.
• In case of transit damage, shortage, or incorrect delivery, claims must be reported within 24 hours of receiving the goods.
• We will coordinate with the logistics provider to resolve the issue efficiently.

7. Custom Clearance & Documentation (For Export Orders)

• We handle all necessary export documentation, including invoice, packing list, FSSAI certification, APEDA registration, and customs clearance.
• Buyers must ensure compliance with their country’s import regulations.

8. Contact for Shipping Assistance

For bulk order shipping inquiries or logistics coordination, reach out to:

📧 [info@twinkleagrofoodproducts.com]
📞 [033 6555 5626]

We are committed to providing reliable and efficient bulk shipping solutions to our wholesale and distribution partners worldwide.